Brandywine Global is an investment management company that offers an array of equity, fixed income, and balanced portfolios that invest in U.S., international, and global markets.
Brandywine Global needed to make technology changes with limited internal IT resources. For years, the parent company had been supplying a web application and hosting service that enabled Brandywine Global’s clients to access reports, forms and educational materials regarding investments and planning.
However, due to cost-cutting measures, the service provided by the parent company was being discontinued. Customer service is the company’s highest priority, and that wasn’t about to change, so Brandywine Global decided to bring in external experts to assist in the design and development of a portal. Brandywine Global knew selecting the right vendor would be critical to the success of the project—and to their customers’ experience with the portal application.
The Results
Trifecta Technologies deployed the portal seamlessly—on time and on budget—upholding Brandywine Global’s stellar reputation with its customers.
The company turned to Trifecta Technologies for the right solution. The first recommendation was to redesign the portal, improving it over the original both in terms of features and usability. Brandywine also relies on Trifecta Technologies for complete managed hosting and ongoing maintenance of the system.
Trifecta Technologies’ reputation for establishing trusted partnerships with our clients meant that Brandywine Global’s project team could focus on what they do best, while allowing us to do what we do best.
By counseling and advising the Brandywine Global team, we were able to minimize risk as we re-built the portal web application. Trifecta Technologies completed the project on time and on budget, with our dedicated and responsive team going the extra mile to ensure that nothing would get in the way of our client’s total satisfaction.