Salesforce Consultant - Allentown, PA, or Remote


Trifecta is seeking a Salesforce Consultant to join our team of implementation specialists. The Salesforce Consultant must be passionate about solving business challenges and identifying solutions for clients using the platform. 

In this position, you will work closely with business stakeholders to understand their needs and will determine how the Salesforce framework can be configured to fulfill their requirements. You will bring your experience as an administrator of both the Sales Cloud and the Service Cloud to implement and deliver Lead and Opportunity Management as well as Case Management solutions to delight the customer. You will also customize Workflow Rules and Approval Processes, create Reports and Dashboards, as well as map and load data from legacy systems. As an important part of making the customer successful, you will perform Quality Assurance testing, deploy configuration changes, and troubleshoot platform configuration issues. 

If you are an energetic self-starter who can work with customer business users virtually or at a client site, we want you on our team. certifications are a plus and we will ensure you are given the experience needed to gain and maintain multiple certifications.

The ideal candidate will have the following skills and experience:

  • A bachelor’s degree in computer science or a related area
  • 2-5 years related work experience
  • Experience with relational database concepts and knowledge of various database access methods
  • Ability to evaluate and communicate project status
  • Proven analytical and problem solving skills
  • Ability to work independently to turn customer requirements into platform configurations
  • Excellent verbal and written communication skills

As a Consultant, you will be expected to:

  • Take direction from more senior team members
  • Interact directly with customers to extract customer needs
  • Travel occasionally to customer sites
  • Analyze customer needs, design, configure, and test customer solutions
  • Resolve technical issues through debugging, research, and investigation
  • Assist with production support issues as required
  • Maintain effective working relationships with team members
  • Mentor Associate Consultants with domain knowledge and configuration questions
  • Assist with configuration reviews to provide useful feedback
  • Contribute to project and team documentation
  • Deliver Salesforce training to our clients
  • Stay current with latest Salesforce technologies and best practices within the industry

The successful candidate must have proven experience in one or all of the following Salesforce specific areas:

  • Service Cloud certification
  • Sales Cloud certification
  • Marketing Cloud certification (a plus)
  • Salesforce Communities (a plus)
  • Data Mapping and Import

The following is highly desired:

  • Salesforce administrator or Platform I developer certification
  • Visual Force experience
  • HTML, CSS, Javascript
Trifecta does not provide H1B sponsorship and this is not a corp-to-corp position. 

Interested in this job opportunity?

Apply Here

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