Perform Website Maintenance with Ease

Trifecta Technologies designed an updated website for Miller Symphony Hall that their non-technical staff could update and maintain with ease.

The Story

Background:

Serving as a cultural destination for the Lehigh Valley and beyond, Miller Symphony Hall is one of Pennsylvania’s most historic performing arts venues. It serves as the home for the Allentown Symphony Orchestra and as a performance space for a range of diverse artistic organizations. The Hall was constructed in the 1800s and was converted to a theatre in 1899. In 1959, the Miller family purchased the theater as a permanent home for the Allentown Symphony and the theater was renamed in the Miller family’s honor in 2012. 

Challenge:

As a non-profit organization, the Miller Symphony Hall staff was stretched thin. They did not have access to a full-time IT professional, and were struggling to maintain their existing website. This caused challenges for the staff, as the Miller Symphony Hall website was critical in promoting upcoming events and facilitating online ticket sales. So, when Miller hired Trifecta to redesign their website, a key aspect of the project was developing a site that could be easily updated and maintained by non-technical staff.

Our Work

Strategy:

Trifecta’s experts designed a responsive website for the non-profit organization that reflected the Miller brand and communicated upcoming performances, community events, and opportunities to support the symphony. We selected and implemented a content management system that would be easy for Miller’s staff to update, without assistance from an IT professional.

The Results

Results:

Following the launch of Miller Symphony Hall’s new website, they received positive feedback about the aesthetics, interface, and user experience. IN addition, three months post-launch, Miller Symphony staff reported an increase in productivity, as their staff was easily able to apply changes to their site without wasting time or resources.