Managed IT Services

Let Trifecta worry about your IT, so you can concentrate on more strategic initiatives

Managed IT Services

By leveraging Trifecta's skilled IT staff, you will have access to new technology, tools, and best practices. You'll never have to worry that your Managed IT services will become obsolete; we constantly upgrade our services with no additional cost or financial risk. Our programs include options for a fixed monthly payment plan - meaning you can count on our quality service without any surprises in cost over the course of your contract. Our services include, but are not limited to, the following:

IT Consulting

Not sure where to start when it comes to improving your IT infrastructure? Trifecta's IT staff can help you achieve your goals. We'll work closely with your team to gather requirements, define a project scope, implement a solution, and maintain it. Our staff has the knowledge and talent necessary to define and deliver your vision.

IT Support

Our team provides 24/7 remote or on-site technical assistance to keep your business up and running.

  • Installs and upgrades - Our team can procure, configure, and set up any number of devices with device-imaging software to ensure consistent rollouts. We will perform upgrades to extend the life of your systems.
  • Troubleshooting - Debug complex problems and limit downtime to streamline and improve operational efficiency.
  • Data migration - Safely and efficiently transfer your documents, images, and email from one platform to another.

Infrastructure

IT infrastructure refers to the systems required to run your business, including software, hardware, network, and resources. A well-designed and well-managed infrastructure can allow agility and future growth.

  • Mail delivery - We will review your needs and implement an enterprise email solution that meets your requirements. Our team is proficient in multiple-vendor and hybrid solutions, including Microsoft Office365, Google Apps, and in-house Microsoft Exchange.
  • Wireless - Centralized WiFi management platforms provide enterprise solutions to allow employees to work both at the office and from home. We ensure speedy performance, simultaneous connections, and encrypted connections. Plus, you'll be able to track users, devices, and applications and gain insight into your network traffic with dashboards and reports.
  • Network - Our team will set up, maintain, and troubleshoot your networks to provide an easy-to-manage solution that is efficient, stable, and secure.
  • Mobility - The ability to stay online - no matter your location - is essential in today's work environment. We'll provide solutions that can keep you and your staff mobile.
  • Cloud, Virtualization & Consolidation - Create a more efficient IT environment by combining servers or replacing legacy servers with virtual systems, cloud platforms, or SaaS products. This allows for business agility and reduces operational costs.
  • Unified Communications & VOlP - Trifecta can allow your employees to seamlessly communicate with others across integrated platforms: video or voice calls, conferencing, texting, and email.
  • WFH - The ability to work from home can keep your staff safe, increase satisfaction, and improve productivity. Eliminate the need for high-end workstations and leverage AWS Workspaces to provide cloud-based compute, memory, storage, and bandwidth to meet employee needs.
A Trifecta computer running software to keep websites secure

Security

Nothing is more important than securing your network. We offer services such as:

  • Firewall configuration and installation services to establish a barrier between your trusted network and potential threats.
  • Vulnerability testing to scan your network for security threats and ensure compliance with business regulations.
  • Email security to protect you and your staff against phishing, spam, malware, viruses, ransomware, and other email threats.
  • Centrally managed enterprise antivirus and spyware solutions to protect your network.
  • Proactive monitoring to detect the ongoing health status of your technology and identify/address issues before they impact your operations.

Our goal is to make sure your solution is designed properly to keep your network safe.

You never have to worry that your Managed IT Services will become obsolete. A fixed monthly payment plan means you know what you're going to get and how much it's going to cost.

Backup & Continuity

Be sure that your data is secure and recoverable in the event of an unforeseen disaster. Trifecta provides business continuity and disaster-recovery planning customized for your business needs. Back up your mission-critical data files with the right tools and processes.

Trifecta's Advanced Server Center
Trifecta Employees working with clients

Staff Augmentation

Our technology experts are readily available to join your team to help get your project done on time. We offer staff at many levels, with specific skill sets, to help ramp-up your work force in the shortest time possible.

We offer 24/7 on-site or remote assistance to keep your business up and running.

Atlassian Offerings

JIRA

Our certified team can help turn your business needs into definable processes through custom workflows; create dashboards and reports, implement plugins, as well as integrate with other Atlassian products and existing external applications.

Confluence

We'll design Confluence so that it is best suited for all of the knowledge inside your business. Whether it's setting permissions, implementing plugins, branding, or integrating with other products and applications.

Development Tools

We're experienced in designing and implementing tools like Bamboo and Fisheye/Crucible. We'll make sure your tools are integrated with other Atlassian products, as well as existing external applications.