Managed IT Services

Let Trifecta worry about your IT, so you can concentrate on more strategic initiatives.

By leveraging our skilled staff, you will have access to new technology, tools and best practices. 

IT services are constantly upgraded with no additional cost or financial risk to yourself. You never have to worry that your Managed IT Services will become obsolete. A fixed monthly payment plan means you know what you’re going to get and how much it’s going to cost.

Technical Support

  • New Installs: Purchase, configure, and setup any number of new computers. 
  • Hardware upgrades: Recommend and perform hardware upgrades to extend the life of your systems.
  • Hardware/Software troubleshooting: Troubleshoot and repair currently installed hardware and software.  Recommend and perform any updates that might be needed.
  • Data migration: Transfer your documents, images, email, and other from one computer to another.
  • 24x7 onsite or remote assistance.

Networking

  • Wireless setup and security: Setup, maintain, troubleshoot, and secure wireless networks to provide a flexible and easy to manage solution.
  • Mobile networking: Provide solutions for keeping you online no matter where you are.
  • Network switch configuration: Setup, maintain, and troubleshoot your wired networks for highest efficiency and stability. 
  • Discover and resolve any problems with your current environment.

Security

  • Firewall configuration and installation: Firewall selection for your specific needs.  Design of a configuration to keep your network safe.  Setup mobile or site-to-site VPNs.
  • Vulnerability testing: Test your network for possible security holes or configuration problems and provide solutions to resolve them.
  • Antivirus/Spyware solutions: Build a centrally managed enterprise antivirus and/or spyware solution designed to keep your network virus free, and easily updated.

Email

  • Mail delivery planning and setup:  Review your current needs and implement a full email system to fit your requirements.  Proficient in multiple vendor solutions for added flexibility, including Microsoft Office365, Microsoft Exchange 2016, and Google Apps.      
  • Gateway virus and spam filtering solutions:  Provide a solution to keep your email free of virus’s and spam.

Proactive monitoring

  • Monitor networks to allow IT teams to determine if a problem is occurring at a protocol, transport, equipment or application level that could lead to a congestion issue.
  • Monitor applications to allow IT departments to address issues before they occur without impacting coworkers.
  • Monitor data centers to allow IT to understand the health status for the technology and utility services.   

Backup Solutions

  • Disaster Recovery planning: Review your current setup and build a custom solution to ensure the ability to recover in the event of a disaster.
  • Cloud backup solutions: Design and build services for internet backup of your entire enterprise.
IT Services Cords

Managed Cloud or Virtual Webhosting

Trifecta offers secure, reliable, and scalable Linux and Windows solutions running on a wide-range of operating systems distros.

With our managed website hosting solution, you get the flexibility your business needs. As your business changes our hosted solution can be tailored to suit your new requirements, we work with you to ensure your business stays up and running whatever the future may hold.

Each server is customized for you and fully managed.  We handle security updates, monitor logs for issues, and automatically reboot and restart downed services based off our enterprise monitoring system.  The experts that run our business infrastructure are the same experts that will be running yours. You can benefit from the knowledge we have acquired and ensure your business has the tools it needs to survive in this technological age. Rest easy knowing a team of experts is watching over your site 24/7 and is backed by a comprehensive SLA.

Atlassian Offerings

JIRA

Our certified team can help turn your business needs into definable processes through custom workflows; create dashboards and reports, implement plugins, as well as integrate with other Atlassian products and existing external applications. 

Confluence

We’ll design Confluence so that it is best suited for all of the knowledge inside your business. Whether it’s setting permissions, implementing plugins, branding, or integrating with other products and applications. 

Development Tools

We’re experienced in designing and implementing tools like Bamboo and Fisheye/Crucible. We’ll make sure your tools are integrated with other Atlassian products, as well as existing external applications.