Our Story

Welcome to Trifecta: Where Innovation Meets Experience

Trifecta has undoubtedly carved out a distinguished legacy in the technology sector, embodying innovation, adaptability, and excellence for over three decades.

The company’s journey, spearheaded by Doug Pelletier, began with the founding of Trifecta Consulting Group in 1991. The name “TRIFECTA” was chosen not only to symbolize the trio of Doug and two other founders, but it also evokes the concept of placing a perfect bet (win-place-show) as we envision and develop solutions for our customers. 

From its inception, Trifecta was envisioned as a company grounded in ethical principles, with a commitment to its employees, clients, and the broader community. Initially focusing on custom development with IBM, the company honed its expertise in meeting the diverse needs of clients, with a focus on eCommerce solutions. 

Computer screens
man posing with trifecta sign
bicycles in office
business site on phone laptop and desktop person taking notes

As technology landscapes evolved, Trifecta exhibited remarkable adaptability by transitioning exclusively to Salesforce solutions starting in 2012. This strategic shift not only showcased the company’s ability to embrace new technologies but also demonstrated its dedication to staying at the forefront of industry trends. 


What truly distinguishes Trifecta, however, is its unwavering dedication to customer satisfaction. The company revolves around the principles of creation and empowerment, whereby they don’t merely offer solutions but also empower clients through education on the potential of innovation. This customer-centric approach underscores Trifecta’s commitment to fostering long-term partnerships and driving meaningful impact for its clients. 


With a rich history of innovation, a culture of ethical leadership, and a relentless focus on customer-centricity, Trifecta continues to pave the way for excellence in the technology industry and is poised to explore new frontiers and inspire organizations  for years to come.


What Makes Trifecta Unique?


With over three decades in business, our journey is a testament to our resilience and adaptability in an ever-evolving industry.

Expertise Beyond Measure

Our team boasts some of the brightest minds in the Salesforce ecosystem, which hold 250+ certifications.

Driving Certification Excellence

We take pride in our role in co-creating Salesforce certification exams, ensuring that industry standards reflect the latest innovations and best practices.

Industry Influence

As trusted advisors, we sit on several Salesforce Partner Advisory Boards, shaping the future of the platform and driving industry-wide advancements.

Culture of Excellence

Recognized as a "Top Place to Work" in our community multiple times, we foster a culture where talent thrives and innovation flourishes.

People First Philosophy

At Trifecta, we prioritize people above all else. Our leadership is committed to nurturing talent and ensuring that our growth goals are aligned with the well-being and success of our team.

Employee Loyalty

With over 30% of our workforce having been with us for 10 years or more, we prioritize our people, recognizing that they are the cornerstone of our success.

Our Values 

Trifecta’s commitment to its core values of Integrity, Leadership, Passion Fueled Growth, and Diverse Teams, United Mission serves as the foundation upon which its success is built. 


We believe in acting with honesty and transparency, building trust within our organization and beyond. Our long-term partnerships are founded on a commitment to our client’s success, utilizing the best technology to address their specific needs.



From the top down we prioritize effective communication, integrity, empathy, inclusiveness, and empowerment in everything we do. At Trifecta Technologies, we embrace a mix of management styles, including strategic, participative, coaching, visionary, and collaborative approaches which empowers employees and drive success for Trifecta Technologies and its customers. Employees at Trifecta are passionate about their impact both internally and externally.

Group at awards ceremony
7 (1)

Passion Fueled Growth:

We are committed to ongoing growth and development driven by enthusiasm and dedication. Through individual training and development opportunities each member of the Trifecta Team is empowered to pursue excellence and reach their full potential. At Trifecta, our employees are dedicated to creating meaningful change, both internally and beyond.


Diverse Teams, United Mission:

We celebrate the strength of our workforce and the uniqueness each member brings to the team. We strive to create an inclusive environment where all individuals feel valued, supported, and empowered to contribute their unique perspectives and talents.

Join us at Trifecta where experience meets innovation, and together, we’ll redefine the possibilities of technology. 

We use essential cookies to make our site work. With your consent, we may also use non-essential cookies to improve user experience and analyze website traffic. By clicking “Accept,” you agree to our website’s cookie use as described in our Privacy Policy.