Trusted by Small + Medium Sized Businesses for IT Services
Sound Familiar?
Most growing businesses don’t have an IT problem. They have an IT firefighting problem.
- Your “IT person” is really an office manager or a founder who learned it out of necessity.
- Computers slow down, Wi-Fi drops, and nobody knows why until it breaks.
- You aren’t sure your backups would restore after a ransomware attack.
- Every break-fix invoice is a surprise, and budgeting for tech feels like guesswork.
- Compliance questions from clients, insurers, or auditors make everyone nervous.
Instead of paying someone to fix things after they break, partner with Trifecta to keep them from breaking in the first place.
What's Included?
24/7 Monitoring and Maintenance
We watch your clouds, servers, workstations, and network around the clock, applying patches and fixing issues before they turn into downtime.
Help Desk Support
Call, email, or chat with a real technician. Most issues are solved remotely in minutes, and we come on-site when needed.
Cybersecurity
Endpoint detection and response, email filtering, multi-factor authentication, dark-web monitoring, and security awareness training for your staff.
Backup and Disaster Recovery
Automated, encrypted backups of your servers and cloud data, tested regularly so recovery is a plan, not a hope.
Microsoft Cloud Management
Licensing, user setup, email, Teams, SharePoint, and migrations handled for you.
Network Management
Firewalls, switches, Wi-Fi, and VPNs configured, secured, and kept up to date.
Vendor Management
We deal with your ISP, phone provider, printer company, and software vendors so you don't have to.
Strategic IT Planning (vCIO)
Quarterly business reviews, technology roadmaps, and budgets that align IT with where your business is going.
Compliance Support
Guidance and controls for frameworks like, CMMC/NIST 800-171, PCI-DSS, SOC 2, and cyber-insurance requirements.
Managed IT Services Plan
Explore the ways Trifecta will support you when engaged in a Managed IT Services plan.
details
Every plan is month-to-month after onboarding and priced to meet each business’s needs starting at just $500/month.
- On-site or Remote Support
- 24x7 Host & Services Monitoring
- Pro-active Maintenance
- vCIO and Quarterly Reviews
- Security Awareness Training
- Compliance Support
- Identity Management (Add-on)
- Endpoint Security & Encryption (Add-on)
- Gateway Email Filtering (Add-on)
- Backup & Disaster Recovery (Add-on)
We are experts in…
Microsoft cloud! Whether you’re getting more our of Microsoft 365 or moving your servers to Azure, our certified engineers handle it end to end.
Microsoft Azure
Infrastructure management: Virtual machines, storage, and networking monitored and patched 24/7.
Identity: Microsoft Entra ID for single sign-on and secure access from anywhere.
Azure Virtual Desktop: Secure remote desktops your team can reach from any device.
Backup and disaster recovery: Azure Backup and Azure Site Recovery to restore servers fast after an outage or attack.
Cost optimization: Right-sized resources, reserved instances, and monthly spend reviews so your cloud bill stays predictable.
Microsoft 365
Setup and licensing: The right plan for each user (Business Basic, Standard, Premium, or E3/E5), so you never overpay for unused licenses.
Email and collaboration: Exchange Online, Teams, SharePoint, and OneDrive configured for how your team actually works.
Security hardening: Multi-factor authentication, conditional access, Microsoft Defender, and data loss prevention policies.
Device management: Laptops and phones enrolled in Intune, with apps and security policies pushed automatically.
Backup: Third-party backup of mailboxes, OneDrive, SharePoint, and Teams, because Microsoft’s retention alone isn’t a backup.
On-prem to Azure Migrations
Retiring an aging server room? We move your file servers, applications, and Active Directory to Azure with minimal disruption, usually after hours or over a weekend.
- Discovery: We inventory your servers, applications, data, and dependencies, and flag anything that isn’t cloud ready.
- Plan: You get a written plan with costs, timelines, and a side-by-side comparison of on-premises vs. Azure running costs.
- Pilot: We move a small, low-risk workload first to validate performance and access.
- Migrate: Servers and data move to Azure using proven tools like Azure Migrate, with rollback plans ready at every step.
- Cutover & Support: We switch users over, verify everything works, and provide hands-on support through the first weeks.
- Optimize: After migration, we tune performance and costs and decommission old hardware securely.
We also handle email migrations to Microsoft 365 from on-premises Exchange, Google Workspace, and IMAP providers, plus file server moves to SharePoint and OneDrive.
How It Works
Getting started takes about less than 30 days, with zero disruption to your team.
- Free assessment. We review your network, devices, security, and backups, then hand you a plain-English report of risks and quick wins.
- Custom plan. You get a fixed monthly proposal built around your users, devices, and goals. No hidden fees.
- Onboarding. We document your environment, deploy our monitoring and security tools, and fix urgent issues first.
- Ongoing care. Your team gets help desk access from day one, while we handle maintenance quietly in the background.
- Quarterly reviews. We meet with you to review performance, security, and upcoming needs so you can plan ahead.
Why Businesses Choose Trifecta
Predictable costs. One flat monthly fee per user or device. No surprise invoices, no hourly billing for routine fixes.
Less downtime. Proactive monitoring catches failing drives, full disks, and security threats before your team notices.
Stronger security. Layered protection and staff training reduce the risk of ransomware, phishing, and data loss.
A full team for less than one hire. Get help desk technicians, network engineers, security specialists, and a strategic advisor for less than the cost of a single in-house IT employee.
Who We Serve
We support multi-site businesses with roughly 10 to 250 employees that rely on technology but don’t want to build an IT department, or companies that want to supplement their existing team with areas of expertise.
- Manufacturing and Distribution: High-availability and reliable environments for the shop floor, ERP support, legacy hardware integration and minimal production downtime.
- Real Estate & Development: Unified networks to support a mobile workforce who need airtight data protection, strict security measures, and remote access.
Managed IT Services with Trifecta
Managed IT services means outsourcing the day-to-day management, support, and security of your technology to a specialist provider for a fixed monthly fee. Instead of calling someone when things break, your provider works continuously to prevent problems.
Break-fix providers earn money when things go wrong. A managed services provider earns the same fee either way, so we're motivated to keep your systems healthy and your downtime low.
Often, yes. Many clients use co-managed IT, where we split duties based on expertise or project size.
Our plans run annually but include 30 days' notice to cancel.
Critical issues get a response within 60 minutes, depending on the priority. Most help desk tickets are resolved the same day.
It's yours. We provide full documentation, passwords, and an orderly handoff to you or your next provider.