Manufacturing

Digitally Transforming the Manufacturing Industry

Extend technology to address your unique challenges and unique opportunities.

Manufacturers today are looking for intelligent, personalized and connected engagement with employees, partners and customers. The focus has shifted from product to customer-centric priorities, and manufacturers today know they need to re-establish a relationship with their end customer. Collaboration with partners, sharing information about customers, and working together to deliver the best customer experience provides the solution to customer-centricity. 

Delivering a unified experience means breaking down traditional data silos, reinventing business processes that are streamlined and delivering a unified, connected and personalized customer experience. Trifecta brings the expertise necessary to help close the traditional gap in communications and data flow between front and back office. We work with you to provide the visibility you need in your business and to standardize the synchronization of critical data between your business applications.

Accelerate channel management

Transform the partner experience to allow alignment between dealers and distributors on sales, service, marketing, and more through custom portal solutions.

Streamline business operations

Integrate your front and back office systems to provide your business with full 360-degree visibility into your network of distributors and channel partners.

Boost sales performance

Provide on-demand business critical data and insights to your sales, service and marketing teams, resulting in actionable insights that will drive results to new levels.  Guided selling helps reps navigate the complex manufacturing sales process. Product configuration helps reps include the right services and warranties to make sure the customers are setup for success.  

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Let us help you begin your transformation!  Contact us today for a consultation.

“Trifecta places a personal touch in their engagements; our project work was a true partnership, one team working towards one goal. Their entire team’s skills and knowledge were clearly aligned with the task at hand. We are already working on our 2nd phase and chose Trifecta after an exhaustive RFP of 4 other potential partners. Recommended.”
Sean SchusterDirector of Customer Experience, Monark Premium Appliances